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FAQ
Q 1. What’s your payment term?
A: T.T is highly recommended. PayPal, West Union, L/C or any other way is negotiable.
Q 2, What’s the ETD for our orders?
A: Depend on the order quantity. 3-7 days mostly. OEM order 8-30 days according to quantity.
Q 3, What kind of packing do you use?
A: Default packing is carton box loaded with pallets. Customized requires is also acceptable.
Q4, Do your products have any certificate?
A: Yes, we have ISO9001, SGS, REACH. Can also do as customers’ requires.
Q5, What’s your warranty terms?
A: One-year free warranty time for all of our products. Inspection from third part is also ok.
We recommend send picture or video to us to help confirm the problems.
Q6, What kind of materials do you have for batch production?
A: Normal ones are NBR, FKM, FFKM, PU, EDM, FVMQ, other special materials are also OK.
Q7, Why your price is higher than other suppliers we met?
A: Yes, our products are high level on quality.
Lower price products can also be made if you asked for.
Q8, All the products showed on your web available for selling?
A: Yes, 100% sure available. But frankly speaking not all manufactured by ourselves. Some are from our strategic partner who cooperated with us over 10 years.
A: T.T is highly recommended. PayPal, West Union, L/C or any other way is negotiable.
Q 2, What’s the ETD for our orders?
A: Depend on the order quantity. 3-7 days mostly. OEM order 8-30 days according to quantity.
Q 3, What kind of packing do you use?
A: Default packing is carton box loaded with pallets. Customized requires is also acceptable.
Q4, Do your products have any certificate?
A: Yes, we have ISO9001, SGS, REACH. Can also do as customers’ requires.
Q5, What’s your warranty terms?
A: One-year free warranty time for all of our products. Inspection from third part is also ok.
We recommend send picture or video to us to help confirm the problems.
Q6, What kind of materials do you have for batch production?
A: Normal ones are NBR, FKM, FFKM, PU, EDM, FVMQ, other special materials are also OK.
Q7, Why your price is higher than other suppliers we met?
A: Yes, our products are high level on quality.
Lower price products can also be made if you asked for.
Q8, All the products showed on your web available for selling?
A: Yes, 100% sure available. But frankly speaking not all manufactured by ourselves. Some are from our strategic partner who cooperated with us over 10 years.
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